Confirm Early, Not Frantically 

We recommend confirming final guest numbers, menus and logistics 10–14 days prior to your event. Why? It takes time to order ingredients, book the right team and lock in equipment. Every event is different, leaving little chance that your suppliers will have everything you need simply waiting on hand.

Leaving it too late could result in limited menu flexibility, rushed changes or increased costs. A surefire recipe for stress. Speaking of menu flexibility, in our recent blog “Dietary Details: Why they matter more than you think”, we are not a restaurant. While day-of changes are usually not a problem, even your caterer has limits. We are constrained by the ingredients, equipment and timings that were confirmed before the event.

Final Details Checklist 

To stay ahead of the game, ensure the following are locked in by your final confirmation date: 

• Final guest count 

• Menu selection (including confirmed dietary adjustments) 

• Event run sheet and timing

• Delivery or bump-in instructions 

• Point of contact onsite
  
  

Common Pitfalls (and How to Avoid Them) 

• Guest numbers keep changing? Lock in your ‘must-cater-for’ minimum, then give us a final update 7 days out. 

• No runsheet? Even a simple email with times and locations helps our team execute better. 

• Doubts about the menu? Ask us about arranging a tasting or sample pack, we’re happy to help if time allows.

  
  

How We Help 

We’ll prompt you or your event planner with key reminders and cut-off dates. However your responsiveness helps us deliver the best service on the day. 

Need a hand pulling everything together? Our Event Managers are here to make it easy.